Customer Testimonials
Had a great experience working with David McCoy at Woodhouse CDJR. He was easy to talk to, answered all of my questions, and made the whole process simple. Definitely recommend asking for David if you’re shopping for a vehicle there.
Extremely nice staff and were very accommodating to me my daughter and I ! I will definitely recommend them to others (:
I am usually not the one to leave bad reviews but I feel like this one needs to be talked about… I have bought 3 vehicles from here. My parents have bought even more. We are from Iowa- 2.5 hours away and come here because of the care we receive here and that’s why we keep coming back but when I just bought my last vehicle it was absolutely terrible.
First of all I put my little one in daycare to drive down to come look at this vehicle that was brought- the day I drove down they didn’t know ... Read More Google - Sep 3, 2026
The infighting among these dealerships is incredible.
Can't say enough good things regarding our experience with Woodhouse, their sales team as well as finance. Our salesman was Jack C and he was very knowledgeable regarding the Jeep that we were interested in. He was professional and courteous. Our finance guy was Ryan P and he was equally courteous and knowledgeable and was able to secure a great interest rate for us. We had previously purchased from Woodhouse and that is why we are repeat customers and will continue to do business with them.
The guys here are very sexist. Did not listen to me at all when discussing my lease. Ryan added additional items on I said not to. Overall bad manners and bad service.
Delivered to my door in Wisconsin with zero hassle and I paid less than I did for the same exact vehicle in 2019
Garrett was very helpful and friendly! He made the sale easy and very professional.
Seth was friendly and easy to work with!
Harry’s wonderful
This was one of the very few times that my auto buying experience was actually enjoyable. I dealt with the salesman Josh and Ryan in finance. They were both top notch with none of the BS you experience with other dealerships.I also was impressed with the salesman that approached us on the lot when we arrived. When he found out that Josh had been in contact with us on the vehicle previuosly he didnt try to take the sale away. He stated thats the way he would want it to be for him.Will definetly deal with them again!
Incredibly disappointed in the Service Department.
My 2019 Wrangler first had a set of coils replaced and the vehicel returned to me suggesting the problem was fixed. Two days later the engine block cracked and I paid Woodhouse to fully replace the motor--all at my expense.
On my way home from the dealership after the motor was replaced, the Jeep failed and I was left stranded on the highway. A fuel pump had not been connected correctly.
Now, two weeks after the motor was replaced the radiator blew up and is leaking fluid all over. You almost can't make this ... Read More Google - Jun 30, 2026
These guys are the Best!!!
Was amazed by the sales dept.
My sales rep, David has a wonderful demeanor and because of his ability to answer all my questions and respect the process of making a large purchase, I bought my truck with no questions unanswered and without regret.
Had a wonderful experience buying a Jeep Grand Cherokee Summit from Garret at Woodhouse. He's young, ambitious, professional and listened to our needs. He's a personable guy that is willing to do the extra work. He visited with us to get the right car and the right price. We will visit them again for our next vehicle need!
Sales and finance departments gets a five star. The department that gets a four star is the detailing and delivery of the vehicle department. The reason for this grade is that my engine was dusty/ dirt left on a brand new engine. I’ve never had a dealership give me a vehicle with unfinished engine detail. Please do your job detail department.
We had a great experience purchasing our new RAM 1500 pickup from Woodhouse in Blair. Seth Guy was our Salesperson and he was great to work with. I'd recommend him to anyone interested in a new vehicle.
Benjamin was very judgmental. I wanted to trade in my vehicle and get a new vehicle. He made a comment after I finished the test drive, said “well that was fast” to another employee with attitude. Ben also gave me and my family bad looks. Also, Nebraska just came out with a new design for the driver’s licenses and Ben looked at our ID and thought we were bringing in fraudulent licenses. Did I mention that he didn’t even bother checking our credit while demanding $15,000 minimum? Yup. Thanks to them, another door opened and I went to Edwards ... Read More Google - May 10, 2026
I personally did not have a good expierence at Woodhouse Blair. I had gone in to look at a Jeep I was interested in. I had then met a salesman who was in the nicest terms possible - very unpleasant. After looking at the Jeep, we went inside to run numbers. First of all, I had a trade in - it was a good car that had already had high offers. He then proceeded to give me an insulting trade in on it. After lowering the price by about $1000 dollars on the Jeep, I decided that I needed to go ... Read More Google - Apr 16, 2026
I worked with David McCoy to purchase a pre-owned vehicle for my son. David was incredibly responsive, up-front, honest, and gave us a great price on the vehicle. He also made it incredibly easy and the process was very quick! I have purchased roughly 10 vehicles in the past 5 years and this was by far the fastest and simplest experience. We were in and out in roughly 45 minutes. Would purchase again in an instant.
Clint Williams is a fantastic salesman to work with! He finds exactly what we're looking for every single time! Thanks Clint!
Dylan at WH Blair continues to provide outstanding service. He setup the pickup and repair of my engine cover. He and WH Blair reinforces what customer service always was and should be...taking care of the customer!! Great work Dylan and WH Blair!
Been purchasing vehicles at Woodhouse, both the Chrysler and Ford sides, for over 20 years, not only for personal use but also for our businesses. Worked with Harry Hope for the past 10 years; now I don't even have to go to their location. I trust him so much that he just brings the vehicles to us along with the paperwork.
We have used Woodhouse and specifically Harry Hope since 2005. We have purchased multiple vehicles through Harry. He is 100% the reason we continue to use the woodhouse dealership. His personality and professionalism are unmatched. If you are looking for a big city dealership, with a small town "personal," no BS feel, Harry Hope at Woodhouse is your guy!
Bought a new 1500 Ram from Harry Hope and its my 6th truck I have bought from him and have always felt like he has been really good to deal with. Even both my boys have bought from him and we would not go anywhere else. he is like part of are family
Shout out to the Woodhouse Auto family! Really love my 2026 Ram! I've bought several vehicles from them over the years and will continue to do so. These guys are the best!
Terrible customer service they did not go over any of the features of the vehicle that I purchased they lost the title and it has been a nightmare trying to get that so I can get my vehicle registered they don't return calls would not recommend buying a vehicle from them. Not only did I have a terrible time with the purchasing process their service department is just as bad took a truck in for oil change a tire rotation and service and they did not change the fuel filter which needed changed so I had to drive back ... Read More Google - Mar 4, 2026
I had an excellent experience working with Josh VanBuskirk at the Jeep dealership. He was not pushy at all and made the entire process incredibly easy from start to finish. I worked with multiple other dealerships before this, and Josh was by far the easiest and most straightforward person to deal with.
He gave me a very fair price that none of the other dealerships could beat, and there were no games involved. Once we agreed on numbers, I was in and out of the dealership in less than 20 minutes — no wasting time, no “you need to come in to ... Read More Google - Feb 20, 2026
I had to take a few minutes out of my day to give a shout out to Ryan Greenwood, Service Advisor at Woodhouse Dodge in Blair. First time meeting him and he turned the usual dreaded trip to any service dept extremely pleasant and manageable. Not only did he fix my issues in a timely manner but his positive vibes and energy seemed to be contagious because I left there in a much better mood than I showed up. Thank you Ryan, and if I need to come back I’ll be calling and asking for you personally! ⭐️⭐️⭐️⭐️⭐️
This dealership always gets me in and out and explains what's going on every step of the way! Love this place!!!
Avoid at all cost. Not impressed with this place. lowball traders, high ball overpriced junk on the lot. lemons that are over detailed rides. walked away before we sat down. poor lazy sales people with no wiggle room.
Very good dealership and the people there was awesome. I think Ricky W. Is the greatest salesman ever and Michael Bolten was awesome also
Bought a new Ram 2500 at a great price through Ben Barnhart, process was smooth and easy. Ben had answers to every question I had before and after purchase. If you're thinking about getting a new vehicle by the end of this year contact sales and ask for Ben. - Lewis, M.
I have mixed feelings. Their customer service prior to the sale and willingness to negotiate a good deal was stellar. They didn't hesitate to fix some cosmetic things and seened quite friendly. Their customer service after the sale, not so much. We felt rushed out the door, they didn't show us anything on the vehicle, we still have no idea how to access the spare tire and they wouldn't put our plates on for us. That's a first for me. We are older and will have difficulty doing this. Would I return? Possibly, but not sure.
As far as paperwork things went smoothly. I purchased a used vehicle from them and only owned it for 5 months and put less than a thousand miles on it and the motor went out. When the shop i took it to diagnosed the problem it's clear the motor has been bad for awhile. Do not recommend
If I could give Woodhouse, especially Harry Hope, 100 stars I would. My mom has purchased 2 Dodge Dakotas from him. I purchased my 2008 Dodge Caliber (I named her Carla!) from him in 2012 with 75K miles on it. She just died on me last Monday with 214,357 miles! I lived in Colorado for 3.5 years; she drove through the mountains with me; took multiple trips back and forth to Iowa to see my friends and family! So, when I needed a new car I knew I could reach out to Harry! Luckily, someone had traded in a 2016 white Ford Edge that day! I feel ... Read More Google - Oct 22, 2025
Recently I purchased a vehicle from Woodhouse. The vehicle I purchased had some issues with the steering, specifically the steering gear. They agreed to look at the vehicle and fix it. They changed the intermediate shaft not addressing the component that was faulty. I traded a vehicle and paid extra, $1000.00 to be exact, to fix a cosmetic issue that they found. It was the right thing to do. It would have been appreciated they extended the same professional courtesy, which was promised. Extremely disappointed with their overall service, lack of customer support and honesty . They have lost me as a ... Read More Google - Sep 26, 2025
Matt gave me stellar customer service, willing to cut the slimy tactics most other dealers will try to employ. He offered me a great deal on a lease through fair negotiation and beat out offers from two other dealerships. If anyone is looking for superior customer service while shopping these car makes, I’ll be sure to send them here. Thanks for all of the help!
I had a great experience buying my new Ram truck from Matt Braun. He was great to deal with and made the process very easy. I highly recommend Matt and Woodhouse Ram in Blair.
Our experience at wood house was a little bumpy at first, however even though Eddy was not whom I had originally made an appointment with he was very helpful. He made sure the cars we wanted to test drive were available and even though we were there until after closing we never felt rushed. Only reason I am not giving them 5 stars is because of that bumpy start. Which by the way had nothing to do with him or his service.
LIES, LIES, & MORE LIES
I went to this dealership to order a new dually. I was ready to pay that day. Austin told me they could price match the offer I'd gotten from another dealer, no problem. I let him know I was in a hurry & didn't have time to waste. Once I arrived, they beat around the bush for over an hour and then came back and LIED to me, saying as of just that morning, Ram announced they were no longer accepting orders for dually trucks. Then they tried pressuring me into buying some ... Read More Google - Aug 13, 2025
Called and asked matt about a truck told him I was coming down to look at it. Drove 1.5 hours to get a text 10 minutes out the truck wasn't on the lot. Wasted my day and gas money
Great work by their Technician Fred and Service Managers Dylan and Rebecca.
Dylan and Rebecca kept me informed during my service and provided excellent customer service!
Extra shout out to Fred, he ID'd a bad PCM wire causing my faults. Most other technicians would have just thrown part after part at it. He took the time and found the root cause. Give that man a raise or at least a bonus!
Great work Woodhouse Blair! Teams like this reverse the common bad dealership experiences people tend to report. Need your Bellevue store to follow suite. They still wont replace ... Read More Google - Aug 10, 2025
HUGE shout out to Mary and Woodhouse Chrysler Jeep in Blair, NE. We were traveling home to KC when our check engine light came on. We stopped in Missouri Valley only to be told to drive into Blair to the Jeep dealer. Not only was Mary able to get a technician assigned to our vehicle quickly, they were able to reset the notification and conclude that it was just a bad sensor. We were back on the road in less than an hour. Thank you Mary and thank you Woodhouse and your incredible staff.
My daughter bought her car at Woodhouse Blair. A couple of months later the engine light came on. So I followed her to get the car serviced. The dealership gave her a loaner vehicle to drive. Unfortunately the next day the police were at my house surrounding the vehicle. I checked to see what the problem was. The police said the vehicle was reported stolen. Turned out that they gave my daughter another customers vehicle and when he came to retreive it obviously it wasn't there. Woodhouse put my daughter in a dangerout situation as police do not mess ... Read More Google - Jun 17, 2025
All business right to the point bought the Ram 1500 in record time.
I just purchased my second Ram 1500 from Woodhouse in Blair. It was a good experience as before. Very accommodating and straightforward, best selection of Ram Trucks in the Midwest. Highly recommend them.
It was very good experience.. nice and professional manager.. only direct to the problem of the vehicle.. good honest service place
What a wonderful experience! We can’t sing the praises loud enough from Washington state for the Woodhouse Team to hear in Blair Nebraska!! They just ROCK! I think we were there a total of 2 hours, and most of that was looking at the vehicle we wanted. Great sales, great finance team, great support all around. Wherever you are- go to Woodhouse!!!!
The sales guy was really nice and he gave me a really good deal for the truck I bought so shout out to Marco 😎
The entire team at Woodhouse Jeep in Blair were amazing to work with. We got an incredible deal and appreciated the professionalism and helpfulness of the entire team.
I truly wanted to have a positive experience, but unfortunately, that wasn’t the case. I reached out seven different times to get my lease figured out, but no one returned my calls. After much persistence, I finally spoke with someone, but the process was frustrating—especially since we had just welcomed a baby and needed to handle things over the phone. The representative I spoke with was noticeably short with me but spoke to my husband in a much different tone, which was disappointing. Rather than walking us through our options or explaining the process, they rushed us through ... Read More Google - Mar 18, 2025
I was very disappointed in getting information and updates from the service technician, Ben. Especially when I called back because the issue had not been fixed after all. I was THEN told that they weren’t positive that what had been done had fixed the issue. I should have been told that when I picked up the vehicle instead of hiding that information from me. I prefer someone that is honest from the start.
bought a 2005 Chrysler 300 with 140,000 miles seemed like it was nice honest people at the dealership and 4,000 miles later costed me $7,500 in repairs for a blown motor. I’m 100% positive these people knew what they were doing looking back and sold me a car that needed lots of work done. The entire reason of going to this dealership was to not worry about dishonest people trying to sell me a vehicle and that is exactly what i still ended with doing business at this location. Never was taken care of for ANY of the costs or damages i had to pay ... Read More Google - Feb 18, 2025
I drive from Omaha to here because they said my oil changes would be free when I bought my car. After waiting 1 hr and 30 min for an oil change I come to get my car and they hit me with an unexpected $90 fee. So, if you want to be misled and wait about 2 hours for an oil change this is your place!
If you are a farmer look somewhere else. They don’t except grain trade any longer for no apparent reason. I ask multiple people and no one had an answer. It’s nice to know they couldn’t care less about their customers expenses.
I wish I could give 0 stars. I made multiple attempts to inquire about a Jeep Grand Cherokee L, but Woodhouse never responded.
I recently had service on my Jeep Cherokee performed at the Blair location. I was waiting to see if I would receive a post-service survey, but since I haven't, I wanted to tell you about my experience since it was some of the worst customer service I've ever received.
I brought my vehicle in because it was showing a light that my four wheel drive was not working and needed service. After being looked at, I was told it would need to be repaired, a part needed to be ordered and an oil leak had been discovered. I ... Read More Google - Dec 19, 2024
This dealership sold a car that was recently traded in. It is clear they did not inspect the car as it has a severe issues that is going to cost half the price of the car to fix. They claim there is nothing they can do because the warranty was not purchased, but Woodhouse should stand by the quality of the vehicles they sell regardless of if a cash grab warranty was purchased or not.
This place is horrible they messed up my Jeep, took it in for new brake pads and rotors and they did a terrible job, had to go back twice went in a third time all for them to say I need new tires when I just got them in March lol they don’t know how to do their job right. TERRIBLE!!!! NEVER GOING BACK AND PLEASE DON’T GO HERE!!!
I am a buyer from Florida and bought a truck that was supposed to get shipped to me via trailer, but they drove it all the way from NE to FL putting 1445 miles on it when I bought it at 12 miles and was supposed to get it delivered with 12 miles. Not only did they drive it all the way here, when they delivered the truck to me under the hood and the outside was extremely dirty. I had to spend $200 to get it detailed professionally. Also, the DEF came completely empty, the diesel was full but they put no DEF ... Read More Google - Aug 30, 2024
When I called to confirm I had a oil package the guy said yes so I made my oil and tire rotation appointment and then drove 40 min out of my way because he said other Woodhouse probably wouldn’t find it as easy. When the car was done I was handed a bill for the service. I said I thought I had the package then the same guy I talked to on the phone said no I didn’t have one and he couldn’t find it. With all the money I put down and the extras I know I ... Read More Google - Aug 27, 2024
My salesman was very helpful and very friendly. Definitely recommend Shane. But due to management, I was forced to sit in the lobby for four hours waiting for someone to drive across Nebraska to look at a truck, that I was there to buy and they ended up buying within 10 minutes, I wish I would’ve spent my time somewhere else. Or that this place is more old-fashioned with first come first serve
If this is in regard to the service, I received at woodhouse collision center? It was terrible, it took over 10 months, 3 drop offs, a lot of phone calls and a whole bunch of excuses to get the repairs completed to my vehicle. I will never recommend or go back. I used to buy all my new vehicles from woodhouse but it sounds like a lot of people have this problem and are going to new dealers.
When you send computer generated requests for service ratings, how am I supposed to know what instance you are asking about????? If you are asking about the body some repair of my 2019 Ram, I give them a score of 2. The truck has issues and I am pissed off.
We have bought several vehicles from Woodhouse, recently we purchased a Jeep hybrid wrangler. With the purchase, we bought the replacement windshield. Unfortunately, the windshield cracked. We then received a recall on the jeep and decided to take it back and get both the recall and the windshield replaced. On the phone, we were informed the windshield and the recall was scheduled. We show up only to find out that to fix the windshield you must call in to a national number. My question was why would we have not been given this information on the phone or when it ... Read More Google - Jul 26, 2024
I went to get an oil change, it was done in 45 min. Halfway home the check engine light and low oil pressure light came on. I called back and took it back. The oil filter was not put on correctly. I was there for an additional 2.5 hrs. Doesn’t work get checked before leaving the first time? I wasn’t happy to miss 4 hours of my work, for shoddy work at the dealership
Came in for a Power Transfer Unit to get replaced. The part was replaced and everything is working, but as soon as I left I noticed something was off. My Jeep leans towards the right if I get the steering wheel straight, and to keep it straight I have to keep the steering wheel slightly to the left. My wheel alignment was off. I went back to tell them this, they said that replacing the PTU does not make the alignment goes off, which I don't buy cause it was never like that when I came to the dealership ... Read More Google - Jun 17, 2024
Came in for a Power Transfer Unit to get replaced. The part was replaced and everything is working, but as soon as I left I noticed something was off. My Jeep leans towards the right if I get the steering wheel straight, and to keep it straight I have to keep the steering wheel slightly to the left. My wheel alignment was off. I went back to tell them this, they said that replacing the PTU does not make the alignment goes off, which I don't buy cause it was never like that when I came to the dealership ... Read More Google - Jun 17, 2024
If you want to be lied to and pay a huge amount to be lied to, this is the place!
My 2011 Grand Cherokee had an engine light on and I couldn't get warm air to come out of the driver's side blower (I kept the vents closed so it wouldn't blow cold air on me, using the passenger side to warm the cabin). The light wasn't flashing and the blower issue was fairly common according to the internet so I dropped it off without too much worry. Left it at 7:30 am on a Tuesday; later that ... Read More Google - May 8, 2024
Took my car in the night before. Was only supposed to be a 4-Hour job. Call to check on it the next day. Was told they would check on it and call me back. Drove up there because I didn't hear anything from them just to be told they broke bolts off and it would be another day
We always recommended all our Omaha friends and clients to drive a little out of the way to go to this dealership because we had such a positive experience when we first leased our truck. Now 3 years after the lease and purchasing our experience has been the complete opposite.
Purchased the truck got the extended warranty (which they pushed and pushed was open book to show what it offers- without telling us later repercussions) were completely low balled on the check for the state causing us to pay more out of pocket at the dmv and for the warranty.
Completely ... Read More Google - Mar 6, 2024
During the oil change on my 2021 Longhorn diesel the mechanic forgot to put in the last quart of oil. They called me when I was almost to council bluffs. I ended up going to an auto parts store and buying a quart of oil which cost me another $12.50 and my time. Obviously this is the last time I’ll use Woodhouse.
Take the country drive to Sid Dillon in Lincoln There you will get a straight forward price and not the run around xxxxxxxxx that woodhouse does offer !
I bought a used 2013 Honda pilot from here.. told everything was good.. I didn't feel like leaving a review because they were good. But now kinda upset, replaced alternater, starter, power steering, spark plugs, battery, new vtm-4 switch,, witch since it honda the parts cost way to much. Also the seat belts didn't work had to fix them too. Washed the dirt off it there were starches all over the passenger side..
Purchased Jeep wrangler with extended warranty. Same day purchased dome light came on, called dealership immediately. Took back in and was told it came on intermittently because of the aftermarket headlights. We told them it had to be in the switch on the column. Was not fixed by Woodhouse and was told service department would call to get it back in. That was over 6 months ago. Tired of waiting, took to another dealership and guess what, it was the switch.
Way too expensive for an oil change and rotated tires, and after tire rotation the sensor positions were wrong and they could not figure out how change them. For one of the largest dealers in nation you would think service would be better for these prices.
I had an appointment but it took an hour and 20 minutes for an oil change that should have taken 20 minutes.
Car has spent more time in the repair shop than I have driven it since I bought it. In the shop again been there for over a week with the same issue that I’ve had with it since I bought the car honestly would never return to buy another car
Not really happy. Fixed something I only asked them to look at without my permission and overcharged. Left part of my under dash hanging down and technician got grease all over the cloth part of my interior with his dirty hands
Do not trust the reviews, they offer a few hundred off if you leave a five star review. The most dishonest way of receiving reviews.
They were great! Bob had the car ready and financing was simple and easy- Thank you!